Terms of Service

1. Who we are

Cyber Pulse ("we") is operated by a limited liability company organized in North Carolina, USA. The legal name of the company you contract with is shown on your checkout page, invoices and receipts, and we provide it on request. Contact: contact@cyberzenpulse.com.

2. The service

Cyber Pulse compiles public information about cyber incidents, ransomware claims and exploited vulnerabilities from the sources listed on the site, and alerts subscribers when an organization on their vendor list appears. Ransomware listings are claims by criminal groups and may be false; our information may be incomplete, delayed or wrong; and no alert does not mean a vendor is safe. The service supports your own vendor-risk decisions; it is not legal, insurance or security advice, and it does not replace your own due diligence.

Pro vendor security grades are an automated, outside-in opinion formed only from public data (published incidents, public vulnerability catalogs and public DNS and domain-registration records), with each deduction explained. They are not an audit, a certification or a statement of fact about any vendor's security, and we never test or connect to vendors' systems to produce them. Incident briefs and technology alerts are general guidance; decide your actions with your own advisers.

3. Accounts

The person who subscribes is the account admin for their organization and may add colleagues at their organization's email domain. You are responsible for who you give access to and for keeping your sign-in methods secure. Tell us at once if you think your account was misused.

4. Subscription, billing and cancellation

Starter costs $49 per month or $490 per year, and Pro $149 per month or $1,490 per year, in U.S. dollars, plus any applicable taxes, billed in advance by our payment provider, Stripe. Subscriptions renew automatically at the end of each period until cancelled. You can cancel any time in the portal (Organization → Manage billing); access continues until the end of the paid period and nothing further is charged. Payments are non-refundable except where required by law or where we decide otherwise in a particular case. We will give at least 30 days' notice by email of any price change, which applies from your next renewal.

5. Acceptable use

Use the service only for your organization's own security and vendor-risk purposes. Don't resell, republish or bulk-export the data, try to access other customers' data, probe or disrupt the service, or use it to harass, defame or target any person or organization. We may suspend accounts that break these terms.

You may not, and may not help others to: (a) scrape, crawl or copy the site or its data by automated means, or access it other than through the pages and features we provide; (b) copy, frame or mirror the site, or use its data, alerts, grades or analysis to build or improve a competing product or dataset; (c) decompile, reverse engineer or otherwise try to obtain the site's source code, data-collection methods or scoring models, except where the law expressly allows it despite this restriction; (d) remove or alter copyright, attribution or source notices; or (e) share sign-in access outside your organization. These limits apply to the free dashboard as well as to subscriptions.

5a. Our intellectual property

Cyber Pulse, its software, design, compilation and selection of data, analysis, alerts, grades and briefs are owned by the operator of Cyber Pulse and protected by copyright and other laws. Information we compile from public sources remains subject to those sources' own terms, credited on the Legal & sources page. Your subscription gives your organization a limited, non-exclusive, non-transferable right to use the service for its internal purposes while the subscription is active; no other rights are granted.

6. Your data

Your vendor list and account details are yours. We use them only to provide the service, keep them encrypted and separate from other customers, and handle them as described in the Privacy notice. When a subscription ends, your data is kept so you can resubscribe; ask us and we delete it.

7. Availability and changes

We aim to keep the service available and the data current but don't guarantee uninterrupted operation or any particular source. We may change or discontinue features; if we discontinue the paid service, we refund the unused part of a prepaid period.

8. Disclaimer and liability

The service is provided "as is", without warranties of accuracy, completeness or fitness for a particular purpose, to the extent the law allows. To the extent the law allows, we are not liable for indirect or consequential losses, or for decisions made using the service, and our total liability is limited to the fees you paid in the 12 months before the claim.

9. Law

These terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law rules. Consumer protections that apply to you under the law of your country are not affected.